Crossware Mail Signature Review:
Great product, great implementation and support
By Gary Boyd
at QBE Insurance
Rating: 5 out of 5.
We looked at enhancing our own in-house signature tool to try and meet our requirements. Then we came across CrossWare. It seemed to meet all our needs around branding and compliance and also be flexible. Two months since we implemented and I couldnt be more happy with the decision. Of course there are the usual change management issues in big Corporates when you make even a change to a signature, but as well as meeting our objectives weve delivered a benefit we didnt expect or consider; our employees are going in to our HR systems to update their out of date information so the correct information is on their signature. For the first time, we can now see consistency across all 5000 employee emails.
We've been able to find a great products to fit our business need. What makes us a reference for an organisation is great service and support. CrossWare not only delivered us a product that went above our expectations, they put resources and support in to making it a successful implementation and support us so we can manage it on-going.